Nordstrom Inc. has named Lisa Price as its new chief human resources officer, effective November 6.
Farrell Redwine, who was named the department store’s HR chief in June 2021 and served almost two and a half years in the role, ended her role in October, according to her LinkedIn. Price, who appears to have replaced Redwine, most recently served as EVP and chief human resources officer at Domino’s. Prior to that, she worked on Nordstrom’s human resources team between 2015 to 2019, culminating in her role as SVP of human resources. She also spent more than two decades at Starbucks in several human resources roles.
With no official chief diversity officer at the company, Price will helm Nordstrom’s diversity, inclusion and belonging strategy, as well as recruitment, retention, succession planning and learnings and development.
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“I am thrilled to be rejoining the talented team at Nordstrom,” said Price in a statement. “Nordstrom has demonstrated an unwavering commitment to creating an innovative and inclusive workforce and culture, and I look forward to building on that critical work.”
Redwine’s role had included oversight of DEI as well, and with the new appointment, Nordstrom becomes the latest retail company to have lost a top DEI leader after just a few years. The average tenure for chief diversity officers was just 3.4 years in 2022, according to leadership advisory firm Russell Reynolds Associates. And according to a 2022 survey of professionals from consulting firm Korn Ferry, 35% of respondents said their leaders don’t adequately support the role of the CDO and diversity efforts overall.
Nordstrom in 2020 outlined a set of concrete DEI goals, including increasing Black and Latinx representation in people manager roles by 50% by the end of 2025. Since then, Nordstrom has invested funds and hiring power to bolster its DEI business unit.
“With nearly three decades of experience driving and creating culture for large global organizations and previous experience working at Nordstrom, Lisa understands that the success of our business starts with our people,” said Nordstrom CEO Erik Nordstrom in a statement. “Great customer service begins with a great employee experience, and I’m confident that Lisa’s expertise will be an asset to our team. We look forward to welcoming her back to Nordstrom.”
